Privacy Policy
Last updated: January 16, 2025
Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account and provide your email address
- Use our AI guidanceing services and submit questions or goals
- Subscribe to our premium services
- Contact us for support
- Upload calendar files for integration features
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI guidanceing services
- Process payments and manage subscriptions
- Send you updates, tips, and service-related communications
- Respond to your comments, questions, and support requests
- Generate personalized guidanceing plans and track your progress
- Detect, investigate, and prevent fraudulent transactions
AI and Data Processing
Our AI guidance features are powered by leading language models. When you interact with our AI:
- Your questions and interactions may be processed by third-party AI services
- We do not share personal identifying information with AI providers
- Conversations are stored securely to improve your experience
- You can request deletion of your interaction history at any time
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To trusted service providers who assist in operating our website (Stripe for payments, SendGrid for emails)
- When required by law or to protect our rights and safety
- In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure password hashing using industry-standard methods
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
Your Rights (GDPR/CCPA)
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal data
To exercise these rights, contact us at privacy@aisocialskills.com
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your login status and preferences
- Analyze website usage with Google Analytics
- Provide personalized experiences
- Ensure website security and prevent fraud
You can control cookies through your browser settings.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Until account deletion
- Interaction history: 2 years or until deletion requested
- Payment records: 7 years for tax and legal compliance
- Support communications: 3 years
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@aisocialskills.com
Address: AI Social Skills Platform, Privacy Department
Website: aisocialskills.com